Community Pharmacy
Community
WRaPT were asked to work with a Community Pharmacy provider and present a view on how the service could use WRaPT to model changes in workforce, activity and efficiency.
The Challenge
The WRaPT team was asked to:
- Identify areas where data quality could be improved
- Provide a platform for the alignment of activity data with Pharmacy workforce
- Enable the ability to review existing working practices and identify areas of improvement
- Produce a set of example or stock roles which can be used in future models reducing the work required for Pharmacy modelling in future
Our Approach
The Outcome


“ I found the WRaPT process useful, I have never before considered my pharmacy work flow and staffing in a systematic way. Our discussion made me think objectively about people’s roles and responsibilities for more efficient working – I changed staff rotas following the work. I looked objectively at my roles and time to define management, business and professional roles and considered which of these could be modified.”
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