Joint Community Services – WWL and Bridgewater NHS FT


The WRaPT team supported Bridgewater Community Healthcare NHS Foundation Trust together with Wrightington, Wigan & Leigh NHS Foundation Trust in their joint redesign of community service delivery across the Wigan borough.

This new model of care required urgent analysis due to a requirement by the commissioning organisation to fully understand how their stipulated reduction in service costs would be delivered.

The Challenge

In their revised clinical model, the organisations identified a selected number of changes to their current activity and workforce that required analysis though WRaPT. These elements included:

  1. The introduction of a Single Point of Access and the consequent impact on administration functions and triage activities.
  2. Recruitment to new roles that would absorb non specialist activities from specialist roles.
  3. Reduced travel time due to the introduction of mobile technology.

Our Approach

The Outcome

Community Services

WRaPT has proved an excellent tool to support clinicians in designing the appropriate workforce for our redesigned model of care. We have been able to integrate and analyse data across organisations and build scenarios to test the proposed changes in care. We now have an effective tool to safely model our new workforce and have committed to use WRaPT for all workforce changes within the ICNT project.

Kristina Wright, Elective Services Clinical Lead, Adult Services Directorate, Bridgewater Community Healthcare NHS Foundation Trust

The WRaPT tool is a fantastic tool to aid the support of Workforce Planning and redesign. The tool brings it to life for clinicians to see how they can plan their service needs and models of care efficiently. The WRaPT team offered excellent support and expertise knowledge to the clinicians on the project to test the proposed changes in the model.

Kathryn Sharkey, Workforce Information Manager, Bridgewater Community Healthcare NHS Foundation Trust

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The WRaPT team is available to support your organisation with workforce transformation using the WRaPT Tool. Simply contact the team to discuss further: